How to Order
Go to the shop and select the product you want. If you want to order name signs, choose the theme and objects to show the final price.
How to order business logos?
In the shop go to the business logo in menu and choose the size you want and based in you perception choose te style of the logo. Then contact us to send us your logo and the team will evaluate if the logo varies in style. The final price may change.
Do you ship to any State?
Yes!, we ship local and to the states via USPS. In the checkout page after you put your zip code, will show any options available.
All products are custom?
Yes!, all of our products are custom made and completely personalized. Even you want the exact same product you saw in our gallery we at least change something to make it unique.
Do you send a proof before?
Yes, after payment received we contact you to confirm order and when is your turn we send you a digital preview/proof of how you sign will look like.
Can I change the proof design?
Yes!, we create the design/proof based on what you want but if for any reason you don't like the objects, colors or typography you can ask us for any change until you're satisfied.
Can I change my order after Proof approval?
Yes, you have a 24hrs window to make any change to your order before we put thru production. We email you a heads up of this.
When do I receive the proof/design?
We try to keep all orders on time but proofing times varies by order demand. Times ranges from days up to 8-10 weeks. All proofs are sent after we receive the payment/order.
What material is the sign or products?
We use PVC and wood for almost all products. The signs are almost 100% PVC unless you want the background or any object to be in wood. We also use Acrylic, polycarbonate, laminate or soft metals like aluminum or bronze.
Can I choose any color I want?
Sure! you choose all colors you want your product also specify which kind of color or tone. Even you could use the Behr website to find the code color you are using o want to be used. Find the Behr Color guide here
Can you make any other shape than circles?
Absolutely! We can make more than 100 types of shapes pre-designed or you can bring your own idea. Contact us for any special shape different than circle.
What sizes you can make?
We offer standard sizes of 12", 18", 23" and 30" inches in diameter but we could make anything up to 48" inches. Also could make any custom size you need. Please contact us if need and special inquiry for any size.
Can you make anything I want?
Well, we believe we could make anything. That's what make us great! If you have any photo, design or idea, contact us so we could send you a estimate.
The signs are for interior or exterior?
Will do fine in both locations. If you intend to use them in exterior, let us know so we apply a different clear finish to it so it withstand the weather much better.
How do I hang the products in the wall?
All products in which need to be hanged in the wall as name signs, hangers, nightlights etc., comes with either a sawtooth picture hanger or a keyhole.
The signs could have lights?
Yes! we offer the LEDs lighting as an Add On so you make the sign popup in the wall. We either offer AC 120v plug in lighting or AA battery operated. For custom LED lighting contact us.
How much time takes to finish?
During high season we experienced delays from 8 to 14 weeks waiting time after we receive the order. Normally it takes from 4 to 6 weeks. Shipping and handling time could make it longer. If you need it by a date please contact us for any rush service.
How much time takes to ship a package after is done?
If you choose to deliver the product during checkout, we process the label and prepare the product after is done to be shipped. Normally the handling time takes 1-5. We ship almost everything via Priority Mail. It may takes 1 to 7 days to arrived depending the location.
Can I cancel my order?
Yes, you have 14 days after made the order to cancel and receive a full refund guaranteed. If you order something personalized which takes more than 8, we can refund up to 70% of the total. You can read more about returns and refunds here.
Can I return my product?
All personalized products doesn't have returns. Please read more about return and refunds.
If I want to return an item, do I receive a refund?
All personalized products doesn't have returns. Other non personalized products you can return it up to 10 days after purchase and receive a refund. Please read more about return and refunds.